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Customer loyalty isn't luck—it's strategy

Let’s turn churn into growth with customer-first systems that scale.

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Customer Experience isn’t fluff—it’s your growth engine. My method: Audit. Spot trends. Build solutions.

CRM and A.I. aren’t enough. To drive real growth, you need strategy with a human touch.

 

With your vision at the center, I craft tailored solutions that build loyalty—not just short-term wins. My “selling to retain” approach tackles churn head-on, helping businesses foster lasting customer connections and scale with purpose. Here's what we'll solve for together:

About Me

Enola Bartholomew, Strategic Business Consultant

As someone with over 13 years in sales, customer service, and strategic development, I’ve help build intuitive, loyalty-driven experiences across retail, marketing, and upsell strategy. Now, through Consumer First Business Solutions, I help growth-minded founders align with customer needs, outpace competition, and scale with soul. My approach blends strategic clarity with operational refinement—because when customers feel valued, they become your greatest growth engine.

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What to Expect

Working with me is collaborative, clear, and results-driven.

I guide clients through a seamless onboarding process, communicate with transparency and intention, and deliver strategic insights that are both actionable and aligned with your goals. My style is direct but down-to-earth—I make complex strategies feel simple, practical, and ready to implement.

What Former Colleagues & Leaders Said About My Work:

"I had the pleasure of working with Enola, a highly skilled Marketing and Sales Strategist, whose expertise and dedication were invaluable to our team. With her extensive background in marketing and sales, Enola brought innovative solutions and a customer-centric approach to our projects...Her contributions significantly enhanced our team's performance, and I appreciate the opportunity to have collaborated with her.”

Founder and CEO @Tech Hub Africa LLC

Together, We Win

I help growth-minded founders turn customer experience into a strategic advantage. Retention, loyalty, and clarity—built with purpose, not guesswork. Heres how I can help:

Reduce Churn

FInd out where customers drop off, and fix it fast

Increase Retention

Design experiences that keep customers coming back

Build Smart Systems

Operationalize CX (customer experience) so it grows alongside your business, not against it

Hands Together

The Brand

Consumer First Business Solutions

Consumer First Business Solutions is an innovative, strategic consulting brand that empowers business owners to grow with clarity, confidence, and purpose. It’s strategy made simple and approachable—inviting clients to see their vision more clearly and act on it with intention. It’s more than just a service—it’s a trusted partner, a passionate advisor, and the answer to the questions that keep leaders up at night. CFBS does’t just understand your goals—it reflects them. It sees you. It is, you. This is Consumer First.

About Me
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